"The main goal is trying to educate people and help them understand not right from wrong, but the right and wrongs in the industry itself, and most people really do not understand. The normal consumer does not understand insurance."
In this episode, hosts Dustyne Bryant and Ashley Fitzsimmons, learn about the path to becoming an expert witness in the insurance industry from Lezlee Liljenberg, CIC. Even though insurance rarely involves murders, Lezlee takes interest and fun in unfolding the mystery of the cases she’s involved in. During their conversation, Lezlee talks about the more frequent issues she’s seeing in insurance cases right now!
Taking an Ethics course is a great way to protect yourself from E&O and the court system.
Lezlee Liljenberg, CIC
Insurance & Real Estate Consultant & Expert Witness
Ms. Liljenberg, entered the insurance business in 2004 as she started her first agency from ground zero, growing the business to over $6 million in revenue in less than 12 years.
Ms. Liljenberg holds a BA in Journalism/Public Relations and a MA in Political Science/Public Administration from the University of Texas at Arlington. She is a Professional Financial Representative holding both Series 6 and Series 63 licenses, she is an Expert Witness in the Insurance field, a Texas Public Adjuster, Property & Casualty Agent, Life & Health Agent, and a Texas Real Estate Broker.
She is well-known in the insurance and real estate industries for her responsiveness, knowledge, and professionalism in handling situations in both industries. Her 36 years of contractual knowledge is extensive and is strengthened by her years as a Commodity Electricity trader during Deregulation in 2001.
Dustyne Bryant, MBA, CIC, CISR
Personal Lines Academic Director & Awkward Insurance Co-Host
Dustyne Bryant, is the Personal Lines Academic Director for The National Alliance for Insurance Education & Research. In her role, Dustyne collaborates with National Alliance faculty and industry colleagues to research and analyze Personal Lines segment trends, data, and coverage in an effort to deliver relevant and quality educational content to growing insurance professionals.
Ashley Fitzsimmons, CISR
Director of Professional Development, Ohio Insurance Agents Association, Inc.
Awkward Insurance Co-Host
Known as the Beyonce of Insurance, Ashley has grown up in insurance. She has real life experience on the agency side – for nearly the last decade. She has had to overcome the same daily struggles and has personally researched and implemented many tools and programs to help her family agency run more efficiently.
Nine years spent as the fourth generation in a family agency located near Scranton, PA, obtaining her CISR designation, multiple speaking engagements across the country as well as being nominated the 2018 National CSR of the year has given her the knowledge and experience to help other agents thrive instead of just survive.
