Difficult Clients Are a Part of Business: How you handle them sets you apart Anyone who has worked in agency sales or service has a story about a difficult client or two… Read More »
Drive into the future with the 2018 ISO PAP One thing is for certain—Personal Lines is not static! We have seen more coverage revisions… Read More »
2018 National Outstanding CSR of the Year© Presented here are the top five essays submitted for the 2018 Outstanding CSR of the Year® award. Competitors from across the nation shared their insights related Read More »